Privacy Policy
This Privacy Policy applies to the website located at hydyco.ai (the "Hydyco.ai Website"), which is operated by Hydyco.ai ("Hydyco.ai," "we" or "us"), and those websites that Hydyco.ai controls, hosts, and/or maintains (collectively, the "Website"). We are committed to maintaining the privacy of the information you provide while using our AI-powered low-code development platform and associated services. This privacy policy applies only to our Website and platform, and does not apply to any third-party websites or services linked to our Website.
Information We Collect
Account Information
When you register as a user of our platform or purchase our services, we collect:
- Email address
- Username and password
- First and last names
- Business address
- Contact information (telephone number, business email)
- Payment information (e.g., credit card number and billing address)
Platform Usage Information
As you use our AI-powered development platform, we collect:
- Development environment preferences
- Project configurations and settings
- API usage patterns and statistics
- Code snippets and development artifacts
- Deployment configurations
Automatic Collection
When you visit our Website, we automatically collect:
- Computer information (operating system, web browser type)
- Internet service provider details
- Usage patterns and interaction with platform features
- AI model interaction data
- Performance metrics and analytics
User-Generated Content
Our platform may offer collaboration features and public forums. Any information you choose to share in these spaces should be considered public, and we are not responsible for maintaining the privacy of information you voluntarily disclose in these areas.
How We Use Your Information
We use the collected information to:
- Provide and improve our AI-powered development platform
- Customize your development environment
- Optimize AI model performance for your specific use cases
- Communicate regarding your account and platform updates
- Process payments and maintain billing information
- Provide technical support and assistance
- Send product updates and marketing communications
- Analyze platform usage patterns to improve our services
- Maintain platform security and prevent abuse
Data Sharing and Disclosure
Your information may be shared:
- With employees and contractors who assist in platform operations
- When legally required during investigations or legal proceedings
- To verify compliance with our platform policies
- In connection with a corporate merger, acquisition, or asset sale
- With third-party service providers who assist in platform operations
We never sell your personal information or development data to third parties for marketing purposes without your explicit consent.
Email Communications
You can opt out of receiving marketing emails by:
- Using the unsubscribe link in our emails
- Sending an opt-out request to support@hydyco.ai
- Adjusting your communication preferences in your account settings
Cookies and Tracking
We use cookies to:
- Maintain your session and authentication
- Remember your platform preferences
- Analyze usage patterns
- Optimize platform performance
- Provide personalized features
You can control cookie settings through your browser, but some platform features may not function properly if cookies are disabled.
Security Measures
While we implement robust security measures, including:
- End-to-end encryption for sensitive data
- Multi-factor authentication
- Regular security audits
- Secure development practices
- Automated threat detection
No system is completely secure from unauthorized access or technical failures. We cannot guarantee absolute security of information stored on our platform.
Access to Your Information
You can request access to your information by:
- Emailing support@hydyco.ai
- Accessing your account settings
- Contacting our support team
We will respond to your request within a reasonable timeframe.
Changes to Privacy Policy
We may update this privacy policy to reflect changes in our practices or legal requirements. We will notify you of significant changes through:
- Website notifications
- Email communications
- Platform announcements
Contact Information
For questions about this privacy policy or our privacy practices, contact us at:
- Email: support@hydyco.ai
- Website: hydyco.ai
- Address: 5900 Balcones Dr, Austin, TX 78731, United States
Last updated: January 15, 2025
